By industry
Accessibility playbooks by industry
The hotspots, top WCAG criteria, and lawsuit patterns we see for each vertical.
E-commerce
Online stores are the single largest category in ADA web-accessibility lawsuits — over 80% of 2025 federal filings name an e-commerce defendant.
Read 02Healthcare
Healthcare websites face overlapping ADA Title III, HHS Section 504/508, and state-level disability rules. WCAG 2.2 AA is the consensus baseline.
Read 03Education
K-12 and higher-ed sites must meet ADA, Section 504, and Section 508 obligations. The 2024 DOJ Title II rule sets WCAG 2.1 AA as the floor for state and local government, and 2.2 AA is the safer target.
Read 04State & local government
The 2024 DOJ Title II rule sets WCAG 2.1 AA as the legal floor for state and local government web content, with deadlines through 2026.
Read 05Restaurants
Restaurants and food-service sites — especially online ordering and reservations — are a fast-growing target category in ADA web suits.
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